USAA is the best auto insurance company according to our rankings. The top 10 auto insurance companies include State Farm, Geico, Progressive and seven other well-known companies, according to information from the National Association of Insurance Commissioners. Together, these top 10 companies account for more than 70% of the personal auto insurance market. The top 10 auto insurance companies have remained relatively unchanged for the past decade, with State Farm consistently maintaining the largest market share.Below is an overview of each of the 10 largest auto insurance companies, including their market share, coverage options, and customer service history.
State Farm is the number one auto insurer in the U. S., with a 16% market share in auto insurance. The company sells policies online and through agents across the country, and coverage is currently available in every state except Massachusetts and Rhode Island.In addition to auto insurance, State Farm offers policies for motorcycles, boats, motorhomes and properties. For more information, see WalletHub's State Farm insurance review.
Geico insurance has several benefits for policyholders, including 24-hour customer service. For more information, see WalletHub's Geico insurance review.Progressive offers a wide variety of coverage types and discounts that make it a popular option, and the company now covers more than 18 million customers across the country. Drivers have the option of buying their coverage online, over the phone, or through an agent, and the company's online portal makes managing a policy relatively simple. In addition, Progressive has an A+ rating from the Better Business Bureau, which considers factors such as company transparency and customer complaints.
For more information, see WalletHub's Progressive insurance review.Allstate has a lower than average NAIC rating, meaning it has received more customer complaints than other insurance companies of comparable size. For more information, see WalletHub's Allstate insurance review. USAA's share of the auto insurance market is impressive considering it only sells policies to military service members, veterans and their families. Despite its limited customer base, USAA offers some of the best prices for eligible customers as well as a wide range of discounts that allow some policyholders to save even more.However, WalletHub's analysis found issues with USAA's customer service and the company only has a B+ rating from the Better Business Bureau.
For more information, see WalletHub's USAA insurance review. Liberty Mutual has an above average NAIC customer complaint rating but has earned an A+ rating from the Better Business Bureau indicating its overall reliability. For more information, see WalletHub's Liberty Mutual insurance review.Farmers Insurance has a wide range of coverage options and discounts available to customers. For more information, see WalletHub's Farmers Insurance review.
Nationwide has earned strong ratings from both the NAIC and the Better Business Bureau making it a reliable and stable company. Not only does Nationwide offer a wide variety of insurance options in addition to auto coverage but the company has a relatively simple claims process and an online portal that makes it easy for customers to manage their policies. While Nationwide is one of the largest insurers in the United States it doesn't issue policies in Alaska, Hawaii, Louisiana or Massachusetts.For more information, see WalletHub's Nationwide insurance review. American Family only sells policies in 18 states while several of its main competitors offer policies across the country.
However when available American Family is a good option for customers looking for a wide range of discounts and a simple claim process. For more information, see WalletHub's American Family Insurance review.Travelers may have a lower market share than some of its competitors but still offers a variety of specialized insurance options and various discounts for customers to take advantage of. In addition Travelers has an easy-to-navigate customer portal and a simple online claim process. When it comes to customer service Travelers has fewer complaints than its size according to NAIC ratings.
For more information see WalletHub's Travelers Insurance review.Our editor's rating takes into account both metrics but also includes aspects such as discounts offered by the company types of insurance available and total cost. As a general rule you should get quotes from at least three different insurers before buying a policy. Comparing prices is the best way to ensure you find the best coverage offer and you should include a mix of national and regional insurers in your search.Some insurance companies offer more benefits and coverage options than others so it's important to make sure your insurer has all the features you need before signing up. For example if you're concerned about your vehicle's reliability you can choose an insurer that offers auto repair insurance or roadside assistance coverage as an add-on to your policy in case of sudden breakdowns.Most major insurers offer a wide variety of discounts to help you save on your premium so even if an insurer doesn't offer the lowest base rate their discounts may make it your best option.
Some discounts such as those for multiple vehicles or policies are usually included automatically in quotes but you should check what additional discounts you can opt for in future.For example most major insurers offer defensive driver discounts to policyholders who complete an approved course. The most popular auto insurers are State Farm Geico and Progressive which together hold 43.1% market share and are available in all 50 states plus Washington D. C.Most popular car insurers Geico is rated highest for customer satisfaction according to WalletHub's analysis which takes into account J D Power NAIC customer satisfaction ratings and complaint index Geico is also one of the cheapest insurers.Average customer satisfaction rating (based on ratings based on WalletHub editor's review NAIC complaint index J D Power)Just remember that customer service isn't everything - affordable rates coverage options and discounts available are also important factors when choosing an auto insurer.
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